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Covid-19 Policy

We at SoulBia recognise that COVID-19 presents unique challenges and we’ve taken all steps necessary to help reduce the risk of its transmission. 

We have identified the hazards associated with COVID-19 in our shop via a process of risk assessment and have implemented all control measures necessary to help protect the welfare of our staff, our customers and any suppliers or contractors who visit our warehouse or shop. 

We will ensure that adequate resources are made available to help protect our staff, customers and visitors whether this be via the provision of hygiene equipment such as hand sanitising stations, signage and notices throughout the shops or personal protective equipment for use as necessary. 

We commit to ensuring that all of our staff have received training in the control of COVID-19 and will undertake refresher training on a regular basis to ensure that our safety procedures are always at the highest of standards.

SoulBia believe that the best resource is our team. We will ensure that they are consulted with regularly and where concerns are raised, we will listen to them and act accordingly. Where staff request measures over and above our own standards to help protect their welfare and that of others, we will endeavour to meet with those requests. 

We recognise that COVID-19 management is a continually evolving matter. We will monitor Government and other agency advice and implement their best practice recommendations should they differ from our own processes.

This policy, our procedures and our risk assessments are under continual review and we will revise their content regularly should the need arise.